1. INTRODUCTION
We are committed to protecting your privacy and ensuring that your personal information is collected and handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and store your personal information.
2. INFORMATION WE COLLECT
2.1. Personal details you provide to us, such as your name, contact number, email address, and billing information.
2.2. Information collected through our website, such as your IP address, browser type, device information, and browsing behavior using cookies and similar technologies.
2.3. Details of your orders, preferences, and interactions with us via email or other communication channels.
3. HOW WE USE YOUR INFORMATION
3.1. To fulfill our contractual obligations and deliver goods and services to you.
3.2. To respond to your inquiries and provide customer support.
3.3. To process payments and issue invoices.
3.4. To send promotional materials, updates, and special offers (only if you have opted in).
3.5. To improve our services, website performance, and user experience.
4. DISCLOSURE OF INFORMATION
4.1. We do not sell or rent your personal information to third parties.
4.2. We may share your information with service providers who assist us with payment processing, IT support, or marketing—but only where necessary and under confidentiality agreements.
4.3. We may disclose personal information when required by law or if you violate our Terms and Conditions.
5. DATA STORAGE AND SECURITY
5.1. We store your personal information securely using encrypted systems and access controls.
5.2. We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
6. COOKIES
6.1. Our website uses cookies to enhance your browsing experience and to collect usage data.
6.2. You can choose to disable cookies through your browser settings, but this may affect the functionality of the site.
7. YOUR RIGHTS
7.1. You have the right to access, correct, or delete your personal information.
7.2. You may opt out of receiving marketing emails by clicking the “unsubscribe” link at the bottom of our emails.
7.3. You can request a copy of the personal data we hold about you by contacting us directly.
8. THIRD-PARTY LINKS
8.1. Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.
8.2. We encourage you to read their privacy policies before providing any personal information.
9. CHANGES TO THIS POLICY
9.1. We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.
9.2. We recommend reviewing this page periodically to stay informed about how we are protecting your information.
10. CONTACT US
10.1. If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:
Email: [email protected]
Phone: 1300 332 152
Address: 59 Arden Street, Clovelly, NSW